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    Multi-Channel Inbox

    Unified 2-Way Conversations Inbox

    Respond to 2-Way SMS, Email, Facebook Messenger, Instagram DMs, Google Business messages and WhatsApp from one unified inbox. SMS and email sending incur usage-based costs based on your actual consumption.

    Key Feature Highlights:

    2-Way Text SMS & Email Messaging
    Missed Call Text Back Automation
    Facebook & Instagram DM Centralisation
    Google Business Profile Chat
    WhatsApp Business Integration
    Unified Desktop & Mobile App Inbox
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    Included in applicable Lead Core plans

    Usage-based running costs apply. Features such as SMS messaging, email sending, phone calls, AI usage (Ask AI, AI Agents, AI Employee) and payment processing incur per-use charges based on your actual consumption. These usage costs are billed separately from your Lead Core subscription and are clearly itemised inside your dashboard. Higher-tier plans benefit from progressively reduced per-use rates.