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    Centralised Lead Management

    Built-In CRM & Contact Management

    Store complete contact interaction history, pipeline stages, custom tags, notes, and activity logs in one place.

    Rather have us build & run it?

    What it does

    Store complete contact interaction history, pipeline stages, custom tags, notes, and activity logs in one place.

    • Store up to 250 (Free) or Unlimited contacts
    • Visual Opportunity Pipelines & Deals
    • Contact Interaction History & Notes
    • Form & Web Chat lead capture sync
    • Custom Fields & Contact Tagging
    • Automated Lead Assignment
    How it fits into Lead Core

    Part of one connected customer journey

    Every enquiry, conversation, booking and payment in Lead Core lands back in your CRM as a contact record, so the customer journey stays visible instead of scattered across separate tools.

    Built-In CRM & Contact Management

    Lead Core connects your website, conversations, CRM, automation, booking and payments — so this feature feeds the rest of the system instead of sitting in a separate app.

    Explore the platform
    Core capabilities

    What you can do

    Store up to 250 (Free) or Unlimited contacts
    Visual Opportunity Pipelines & Deals
    Contact Interaction History & Notes
    Form & Web Chat lead capture sync
    Custom Fields & Contact Tagging
    Automated Lead Assignment
    Example workflow

    From enquiry to closed deal

    Form submissioncontact recordopportunityfollow-upwon

    A new enquiry creates a contact, moves through your pipeline stages, and keeps every message, note and booking attached to that one record.

    Available on

    Which plans include this

    Free Starter
    Enquire About Pricing
    Included
    Website Plan
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    Included
    Automation Plan
    Enquire About Pricing
    Included
    Professional Plan
    Enquire About Pricing
    Included
    Corporate Plan
    Enquire About Pricing
    Included
    Agency Plan
    Enquire About Pricing
    Included

    Paid DIY Lead Core plans include a 14-day free trial. Managed Lead Core is a separate done-for-you service.

    Related capabilities

    Works alongside

    Usage-based running costs apply. Features such as SMS messaging, email sending, phone calls, AI usage (Ask AI, AI Agents, AI Employee) and payment processing incur per-use charges based on your actual consumption. These usage costs are billed separately from your Lead Core subscription and are clearly itemised inside your dashboard. Higher-tier plans benefit from progressively reduced per-use rates.

    Frequently asked

    Built-In CRM & Contact Management FAQ

    Put built-in crm & contact management to work

    Choose a DIY plan and configure it yourself, or let Lead Core build and run the system for you with Managed Lead Core.