Automated Reputation & Review Management
Automatically request 5-star Google and Facebook reviews from satisfied customers via SMS or email after completed sales. Review request messages sent via SMS or email incur usage-based costs based on actual consumption.
Rather have us build & run it?What it does
Automatically request 5-star Google and Facebook reviews from satisfied customers via SMS or email after completed sales. Review request messages sent via SMS or email incur usage-based costs based on actual consumption.
- Automated SMS & Email Review Requests
- Google Business Profile Review Monitoring
- Direct Review Dispute & Response Tools
- Embed Review Widgets on Your Website
- Boost Local SEO Search Rankings
- Feedback Filtering for Internal Resolution
Part of one connected customer journey
Review requests trigger automatically after a completed sale or booking, feeding back into your CRM record and supporting local SEO alongside your website.
Lead Core connects your website, conversations, CRM, automation, booking and payments — so this feature feeds the rest of the system instead of sitting in a separate app.
Explore the platformWhat you can do
Post-sale review request
After a completed appointment or sale, a workflow sends a review request. Positive feedback goes to Google; issues are filtered for internal resolution.
Which plans include this
Automated review requests are available from the Automation Plan upwards.
Paid DIY Lead Core plans include a 14-day free trial. Managed Lead Core is a separate done-for-you service.
Works alongside
Usage-based running costs apply. Features such as SMS messaging, email sending, phone calls, AI usage (Ask AI, AI Agents, AI Employee) and payment processing incur per-use charges based on your actual consumption. These usage costs are billed separately from your Lead Core subscription and are clearly itemised inside your dashboard. Higher-tier plans benefit from progressively reduced per-use rates.
Automated Reputation & Review Management FAQ
Put automated reputation & review management to work
Choose a DIY plan and configure it yourself, or let Lead Core build and run the system for you with Managed Lead Core.